Add messaging and live chat to your website or mobile app, and leverage customer experience. Unified agent workspace, provides 24/7 support, and boosts care-based sales.
Highlights
Zendesk Chat support integrates with your website and application effortlessly so that you can chat with your customer wherever they are. Zendesk integrated Ecommerce platform increases your e-commerce business’ efficiency by utilizing a single communication platform that connects you with your customers on multiple channels. Zendesk integrated ecommerce software boosts care-based sales by quickly resolving customer issues.
It integrates with different social media channels and converts customers’ messages into tickets so that your agents can easily reply from a single portal rather than switching between different channels.
Key Highlights
- Unified Agent Workspace - Easily allows your business agents to connect with customers through a single unified workspace rather than multiple social media platforms.
- Provides 24/7 support with built-in automation so that you remain connected with your customers all the time.
- Boost Care-based sales by quickly resolving customer issues in seconds while building strong customer relations.
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