Be available for your customers right where they are to solve their queries and issues by embedding with Tawk.To: Live Chat App. With a built-in knowledge base and handy shortcuts, you can provide quick and consistent responses to your site visitors. It will help you enhance customer trust and confidence in your brand so that they choose you every time over the competition. Respond to support tickets, and organize contacts with tawk.to enabled Ecommerce platform to get access to all the customer interaction data in one place.
See which pages your visitors are on in real-time, know how often they visit your site, and view their entire customer journey. Track engagement and get detailed reporting about your visitors and their chats to optimize your business strategy. Integrate it with your web and mobile app effortlessly to keep the notifications and chat on the go.